Privacy
Your Privacy is Important to Us
Privacy
The basic principles of HSE-Elearning privacy policy are:
- HSE-Elearning shall not make use of your Personal Details without your permission, except where necessary to supply the services expressly requested by you. (e.g. by way of using one of the HSE-Elearning services)
- HSE-Elearning shall give you the opportunity to check and correct the information relating to you.
Definitions
“Personal Details” refers to every detail concerning a known or identifiable natural person or persons’ device. Examples of these details are: name, date of birth, e-mail address, postal address, etc.
“Anonymous Data” are data that cannot be traced back to natural persons. In other words, these are data that cannot be used to identify you. They include details relating to the way you use the HSE-Elearning websites. Anonymous Data also include the domain names and/or IP addresses of internet browsers that consult the HSE-Elearning websites, the times at which the websites are visited, and other data that cannot be used to identify natural persons. Anonymous data help HSE-Elearning to improve its website and service on the basis of user behaviour.
Collection and use of personal details Registration
You can visit our website and use HSE-Elearning services without providing your Personal Details to HSE-Elearning. You will only be asked to provide certain Personal Details to HSE-Elearning if you register as a HSE-Elearning newsletter subscriber, or a user of any forthcoming on-line resources. You will also be asked for some Personal Details if you request information about our services or general information.
For instance, HSE-Elearning requests Personal Details (such as your first name and surname, e-mail address, website address, etc.) so that we can contact you.
HSE-Elearning uses this information for the following purposes: to provide you with support in the use of its products and services; to use your first name and surname in e-mail messages and newsletters that HSE-Elearning sends to users of its services; to inform you about new services.
Sharing Personal Details with others
HSE-Elearning shall not share any Personal Details with third parties without your consent.
We do not store credit card details nor do we share customer details with any 3rd parties.
Publication of your identity
HSE-Elearning occasionally receives requests to publish the identity of the users of the HSE-Elearning website and services. HSE-Elearning refuses all such requests, unless it is obliged by law to comply with them.
If a government agency (for example the public prosecution department or the courts, etc.) orders HSE-Elearning to publish your Personal Details, HSE-Elearning shall comply.
Anonymous Information
HSE-Elearning collects Anonymous Data when users visit its website or use its services, even if the users are not registered as users with HSE-Elearning. HSE-Elearning uses this information to improve the overall level of service.
Security
HSE-Elearning protects its databases with firewalls and passwords. HSE-Elearning has introduced security measures to safeguard that customer information available to HSE-Elearning cannot be lost, abused and/or altered. Only specific employees of HSE-Elearning have access to the databases containing your Personal Details. Although HSE-Elearning cannot guarantee that the Personal Details will not be lost, abused or altered, HSE-Elearning does everything possible to prevent any such problems.
Contacting HSE-Elearning
If you have any questions about these privacy rules or about the site, contact: info@hse-elearning.com.
Refund Policy
Registration for the Course
We will not accept booking forms unless they have been authorized for payment. When we have accepted this form, you are liable for the relevant program fee or cancellation charges.
Your enrollment with HSE Elearning will only be effective if and when HSE Elearning sends to you its official enrollment receipt and HSE Elearning has received in full the Enrollment Fee and (if applicable) any other fee specified by it.
Withdraw for the confined admission booking
You have seven days from the date of purchase to cancel Your course and request a refund. No refunds will be offered to You for part or fully completed courses, No refunds will be offered to You if any course material has been downloaded from Your qualification(s).
If you withdraw from a confirmed admission and you wish to withdraw from the admission, then the following charges will be deducted. i.e. this charges should have been informed during the admission about the non-refundable charges.
The amount which is refundable will not be paid in cash or bank transfer, instead you can enroll for alternative course.
Transfer
E-learning products are non-transferable and the contract for any such purchase is solely between HSE Elearning and the original purchaser. The user must not share or pass their Username and Password to any third party neither freely or for financial or any other form of gain. HSE Elearning reserves the right to cancel the purchase without refund if the product is transferred to a third party without written permission from HSE Elearning.
E-Learning Cancellation and Refund
Provided the software has not been accessed (logged-on) by the user, the purchaser has the right to cancel the purchase for a limited period of up to 7 days from receipt of the HSE Elearning purchase confirmation e-mail or letter. To cancel the purchaser must email: info@hse-elearning.com with the e-learning course and purchase details.
Thinking of requesting a refund for an eBook?
When requesting a refund for an eBook by sending an email to: info@hse-elearning.com.
All refund requests must be received within 14 days of the original purchase. If you purchased the wrong eBook or purchased the eBook by mistake, a refund will only be given if you have not attempted to download the eBook. If not accessed, a full refund will be given for the eBook.
On receipt of your refund request and confirmation that the eBook has not been accessed a credit adjustment will be made on the credit or debit card account used as payment for the original order. Please allow two weeks for the adjustment to be made onto the account.
We reserve the rights
We reserve the right to alter pricing from those published. We reserve the right to run programmes at a different venue from the one specified, when necessary. If this is the case we will tell you as soon as possible and provide you with information about accommodation, travel directions and so on. We reserve the right to change the details of the programmes without notice. Safety Bee Training reserves the right to cancel courses due to insufficient enrolment or conditions beyond its control. Notification of any cancellation will be made as early as practical and will include a full refund Please follow your internal procedures when applying for programmes.
Summation
If you have any questions about this Refund Policy or the practices of this site. Contact us at: info@hse-elearning.com
