Refund Policy
Registration for the Course
We will not accept booking forms unless they have been authorized for payment. When we have accepted this form, you are liable for the relevant program fee or cancellation charges.
Your enrollment with HSE Elearning will only be effective if and when HSE Elearning sends to you its official enrollment receipt and HSE Elearning has received in full the Enrollment Fee and (if applicable) any other fee specified by it.
Withdraw for the confined admission booking
You have seven days from the date of purchase to cancel Your course and request a refund. No refunds will be offered to You for part or fully completed courses, No refunds will be offered to You if any course material has been downloaded from Your qualification(s).
If you withdraw from a confirmed admission and you wish to withdraw from the admission, then the following charges will be deducted. i.e. this charges should have been informed during the admission about the non-refundable charges.
The amount which is refundable will not be paid in cash or bank transfer, instead you can enroll for alternative course.
Transfer
E-learning products are non-transferable and the contract for any such purchase is solely between HSE Elearning and the original purchaser. The user must not share or pass their Username and Password to any third party neither freely or for financial or any other form of gain. HSE Elearning reserves the right to cancel the purchase without refund if the product is transferred to a third party without written permission from HSE Elearning.
E-Learning Cancellation and Refund
Provided the software has not been accessed (logged-on) by the user, the purchaser has the right to cancel the purchase for a limited period of up to 7 days from receipt of the HSE Elearning purchase confirmation e-mail or letter. To cancel the purchaser must email: info@hse-elearning.com with the e-learning course and purchase details.
Thinking of requesting a refund for an eBook?
When requesting a refund for an eBook by sending an email to: info@hse-elearning.com.
All refund requests must be received within 14 days of the original purchase. If you purchased the wrong eBook or purchased the eBook by mistake, a refund will only be given if you have not attempted to download the eBook. If not accessed, a full refund will be given for the eBook.
On receipt of your refund request and confirmation that the eBook has not been accessed a credit adjustment will be made on the credit or debit card account used as payment for the original order. Please allow two weeks for the adjustment to be made onto the account.
We reserve the rights
We reserve the right to alter pricing from those published. We reserve the right to run programmes at a different venue from the one specified, when necessary. If this is the case we will tell you as soon as possible and provide you with information about accommodation, travel directions and so on. We reserve the right to change the details of the programmes without notice. Safety Bee Training reserves the right to cancel courses due to insufficient enrolment or conditions beyond its control. Notification of any cancellation will be made as early as practical and will include a full refund Please follow your internal procedures when applying for programmes.
Summation
If you have any questions about this Refund Policy or the practices of this site. Contact us at: info@hse-elearning.com
